Welcome to substanC

By accessing and using www.substanc.design (the “Website”), you agree to comply with and be bound by the following Terms of Service, Privacy Policy, and Disclaimer. If you do not agree with any part of these terms, please do not use our Website.

Last Updated: 02/10/25

1. General Information

The information provided on this Website is for general informational purposes only. While we strive to keep all information accurate and up-to-date, we make no representations or warranties regarding the accuracy, reliability, suitability, or completeness of any content, products, or services offered.

Your use of any information on this Website is at your own risk. You should always conduct your own research and due diligence before making business decisions.

2. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the Website constitutes your acceptance of the revised terms.

3. Use of the Website

By using this Website, you agree to:

✔ Use it for lawful purposes only.

✔ Not attempt to hack, disrupt, or gain unauthorized access to any portion of the Website.

✔ Not copy, distribute, or modify any content without prior written permission from substanC.

We reserve the right to restrict, suspend, or terminate your access if we determine that you have violated these terms.

4. Intellectual Property & Copyright

4.1 Ownership of Content

All content on this Website, including text, graphics, logos, designs, images, videos, and downloadable materials, is owned by substanC or used with permission.

4.2 Usage Restrictions

❌ You may NOT:

• Reproduce, distribute, or commercially exploit any Website content without prior written permission.

• Modify or create derivative works based on our content.

• Claim ownership over any of our intellectual property.

✅ You MAY:

• Print or download content for personal, non-commercial use only.

• Share Website content with others as long as you credit substanC as the source.

If you believe your copyrighted material has been used on this Website without authorization, please contact us at create@substanc.design to request removal.

5. External Links & Third-Party Websites

This Website may contain links to external websites for convenience and reference only. We do not endorse, control, or take responsibility for the content or availability of third-party websites.

If you choose to visit an external link, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party website before engaging with it.

6. Limitation of Liability

To the fullest extent permitted by law, substanC shall not be liable for:

• Any loss, damage, or injury resulting from your use of this Website.

• Errors, omissions, or inaccuracies in any Website content.

• Any temporary Website downtime due to maintenance or technical issues beyond our control.

Your use of this Website is at your own risk, and substanC shall not be responsible for any direct, indirect, incidental, or consequential damages resulting from your reliance on Website information.

7. Digital Products & Services

7.1 Delivery of Digital Goods

• Any digital products purchased from substanC are delivered immediately via email or download link.

• If you experience technical difficulties downloading a product, contact create@substanc.design for assistance.

7.2 Consulting, Training & Design Services

By engaging substanC for consulting, brand development, training, or design services, you agree that:

✔ We provide guidance and strategies but cannot guarantee specific results.

✔ You are responsible for implementing any recommendations or materials provided.

✔ We are not liable for any business outcomes, revenue loss, or decisions made based on our services.

8. Privacy & Data Security

Your privacy is important to us. Our Privacy Policy explains how we collect, store, and protect your personal information.

🔒 We do NOT sell or share your personal data with third parties for marketing purposes.

🔒 We use secure encryption to protect your information, including payment details.

For more details, please review our Privacy Policy.

9. Non-Compete & Non-Solicitation

If you are in the business of providing similar services (branding, design, consulting, or training), you may not use this Website to:

❌ Copy content, courses, or business models.

❌ Extract our intellectual property for commercial gain.

❌ Engage with our clients for competitive purposes.

substanC reserves the right to restrict access, pursue legal action, and seek damages if these terms are violated.

10. Governing Law & Dispute Resolution

These Terms of Service shall be governed by the laws of California, USA.

If any dispute arises between you and substanC:

• We agree to attempt informal resolution first.

• If unresolved, the dispute shall be settled through binding arbitration in California.

• Each party shall bear its own arbitration costs unless otherwise ordered by the arbitrator.

By using this Website, you waive your right to a court trial and agree to settle disputes privately through arbitration.

11. Refund & Cancellation Policy

11.1 Digital Products

• Due to the instant access nature of digital downloads, all sales are final.

• We do not offer refunds unless a technical issue prevents you from accessing the product.

11.2 Services (Consulting, Branding, Training)

• A non-refundable deposit is required before work begins.

• If the Client cancels the project before completion, any unpaid work will be invoiced at the agreed hourly rate.

• No refunds will be provided for completed services.

12. Contact Information

If you have any questions about these Terms of Service, you can reach us at:

📩 Email: create@substanc.design

🌐 Website: www.substanc.design

13. Agreement to Terms

By using this Website or engaging in our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.